Now available!

Telemedicine services provided by Teladoc™

TeledocA convenient, cost-saving care option

Prominence Health Plan members can now get access to U.S. board-certified doctors and pediatricians by phone or video* — 24-hours a day, every day of the year — through Teladoc™.

Telemedicine services provided by Teladoc will be covered at the same cost as a PCP copay or $10 less than a PCP copay depending on the medical health plan each member is enrolled in.

Anytime, anywhere

Teladoc does not replace a primary care physician. It is a convenient and affordable option that allows members to talk to a doctor who can diagnose, recommend treatment and prescribe medication, when appropriate, for many medical issues including:

  • Sinus problems
  • Bronchitis
  • Allergies
  • Cold and flu symptoms
  • Respiratory infection
  • Ear infection
  • Pink eye

Register for an account today!

Set up an account. It’s quick and easy online or over the phone.

  • Visit the Teladoc website at > click “Set up account” and provide the required information.
  • You can also call Teladoc at 1-800-TELADOC (835-2362)

After you have set up your account, you can request a consult anytime you need care. Payment is made at time of service with credit or debit card, PayPal or a Health Savings Account (HSA).

Need more information? Watch a short video

What is Teladoc?

How Teladoc Works

* Video services not eligible to health plan residents in Texas.

Teladoc is the first and largest telehealth provider in the nation and was founded in 2002. All providers are U.S. board-certified doctors who will be able to resolve many medical issues via phone, online video or mobile app, 24 hours a day, every day of the year. Learn more at