Contact Us

If you have any questions about Prominence Health Plan coverage, please contact us. We invite and welcome your inquiries.

Office Locations

Nevada
1510 Meadow Wood Lane
Reno, NV 89502

Northwest Texas and Texoma
6900 1-40 West
Amarillo, TX 79106

South Texas
1700 S. 10th St., Suite 115
McAllen, TX 78501

Please call, send an email, or complete the form below. One of our representatives will respond to your message shortly.

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For Members

Nevada Commercial Members
800-863-7515
TYY Operator Assistance 800-236-6868

Texas Commercial Members
844-217-9068
TYY Operator Assistance 800-236-6868

Medicare Advantage Member Services
855-969-5882
October 1 to March 31
8 a.m. to 8 p.m., 7 days a week
April 1 to September 30
8 a.m. to 8 p.m., Monday through Friday
TTY Services 711

PHP General Information
775-770-9300

Compliance and Privacy Concerns
800-852-3449

CDS Group Health
775-352-6900 or 800-455-4236

For Providers

General Provider Inquiries
For claims, eligibility and benefits
775-770-9311 or 866-500-2741

Provider Relations
775-770-9270
FAX 775-770-9006
[email protected]

Provider Credentialing
775-770-9251
FAX 775-770-9016
[email protected]

Provider Contracting
FAX 775-770-9009
[email protected]

For Brokers

Sales
775-770-9393 or 888-840-9080

Broker Appointment
888-840-9080
[email protected]

Premium Billing
775-770-9345
[email protected]

Commissions
775-770-1580
[email protected]