Contact Us
If you have any questions about Prominence Health Plan coverage, please contact us. We invite and welcome your inquiries.
Office Locations
Florida
1155 S Congress Avenue
West Palm Beach, FL 33406
Nevada
1510 Meadow Wood Lane
Reno, NV 89502
8311 W. Sunset Road, Suite 105
Las Vegas, NV 89113
South Texas
1700 S. 10th St., Suite 115
McAllen, TX 78503
9114 McPherson Road, Ste. 2520
Laredo, TX 78045
Texoma
305 W. Woodard Street, Suite 220
Denison, TX 75020
Please call, send an email, or complete the form below. One of our representatives will respond to your message shortly.
For Members
Nevada Commercial Members
800-863-7515
TYY Operator Assistance 800-236-6868
Texas Commercial Members
844-217-9068
TYY Operator Assistance 800-236-6868
Medicare Advantage Member Services
855-969-5882
October 1 to March 31
8 a.m. to 8 p.m., 7 days a week
April 1 to September 30
8 a.m. to 8 p.m., Monday through Friday
TTY Services 711
PHP General Information
775-770-9300
Compliance and Privacy Concerns
800-852-3449
Prominence Administrative Services
800-455-4236
For Providers
General Provider Inquiries
For claims, eligibility and benefits
775-770-9311 or 866-500-2741
Provider Relations
775-770-9270
FAX 775-770-9006
[email protected]
Provider Credentialing
775-770-9251
FAX 775-770-9016
[email protected]
Provider Contracting
FAX 775-770-9009
[email protected]
For Brokers
Sales
775-770-9393 or 888-840-9080
Broker Appointment
888-840-9080
[email protected]
Premium Billing
775-770-9345
[email protected]
Commissions
775-770-1580
[email protected]