Access care whenever you need it for a $0 copay!*
Telemedicine services provided by Teladoc™
Prominence Health Plan members can get access to U.S. board-certified doctors, pediatricians and therapists by phone or video — 24-hours a day, every day of the year — through Teladoc™.
Telemedicine services provided by Teladoc will be covered at no cost through a $0 copay.*
Important COVID-19 Information
If you are experiencing symptoms associated with the coronavirus, Prominence members can contact Teladoc from your home at no cost and registered doctors can evaluate your risk and help with next steps when necessary. See the Consumer Alert for more information about the virus and how you can stay safe.
Teladoc does not replace a primary care physician. It is a convenient and affordable option that allows members to talk to a doctor who can diagnose, recommend treatment and prescribe medication, when appropriate, for many medical issues including:
- Sinus problems
- Cold and flu
- Respiratory infection
- Ear infection
- Pink eye
Access care for behavioral health issues
If the challenges of everyday life are affecting your well-being, talking to a therapist can help you regain your sense of health and happiness. Teladoc’s licensed therapists are available seven days a week. Choose one that’s right for you, pick a convenient time and then have a private conversation from your home or anywhere you feel comfortable.
Teladoc therapists can help treat:
- Stress/Post Traumatic Stress Disorder (PTSD)
- Panic disorder
- Family and marriage issues
Register for an account today!
It’s quick and easy to set up an account online or over the phone.
- Visit the Teladoc registration page and provide the required information.
- You can also call Teladoc at 1-800-TELADOC (835-2362)
Compare your options
The convenient choice
The in-office choice
|Urgent Care / ER
The emergency choice
|Talk to a doctor in minutes||Long-term relationship||Available 24/7/365|
|Visit by phone or video||Periodic checkup||Treats emergency issues|
|Available 24/7/365 anywhere||Treats more severe issues||High cost of care|
|Get a prescription||May not be available for days||Long wait times|
|Cannot treat more severe medical conditions||Must leave home or work||Must leave home or work|
*Health plan members enrolled in an HSA plan will still be subject to deductible per HSA plan eligibility IRS requirements. Once plan CYD has been met, the charge paid at time of service will be reimbursed by Teladoc. Commercial Texas members are responsible for a telemedicine copay equivalent to the PCP copay. Additionally, for commercial Texas members, Prominence will cover telemedicine services offered by any contracted provider who uses this technology.
Need more information?
What is Teladoc?
How Teladoc Works
Teladoc is the first and largest telehealth provider in the nation and was founded in 2002. All providers are U.S. board-certified doctors who will be able to resolve many medical issues via phone, online video or mobile app, 24 hours a day, every day of the year. Learn more at www.teladoc.com.